Privacy Policy

Last updated: April 15, 2025

Section 1 – What do we do with your information?

When you purchase something from our store, we collect the personal information you give us—such as your name, address, and email address—as part of the buying and selling process.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

Section 2 – Consent

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to decline.

How do I withdraw my consent?
If you change your mind after you opt in, you may withdraw your consent at any time by contacting us at info@kingsvaleclothing.com.

Section 3 – Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Section 4 – Shopify
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
Your purchase transaction data is stored only as long as is necessary to complete your transaction. After that is complete, your purchase information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

For more insight, you may also want to read Shopify’s Terms of Service or Privacy Policy.

Section 5 – Third-Party Services
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers—such as payment gateways and other payment transaction processors—have their own privacy policies in respect to the information we are required to provide them for your purchase-related transactions.
We recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers.

Note: Some providers may be located in—or have facilities that are located in—a different jurisdiction than either you or us. If you proceed with a transaction involving the services of a third-party provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links:
When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google Analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

Section 6 – Security
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption.
Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Section 7 – Cookies
Like many websites, we use cookies on our site. For detailed information about the cookies we use with Shopify, please visit: Shopify Cookie Policy.

We use cookies to operate and improve our website and services (including remembering your actions and preferences), to perform analytics, and to better understand how users interact with our services (all in our legitimate interest to manage and optimize our services).
We may also allow third parties and service providers to use cookies on our site to personalize content, offers, and advertisements.

Disabling Cookies:
Most browsers accept cookies by default, but you can choose to remove or reject cookies through your browser settings.
Please note that removing or blocking cookies may negatively affect your user experience, and some services or features may not function properly.
Blocking cookies may also not fully prevent how we share information with third parties such as advertising partners.

You can configure your cookie preferences through our cookie banner, which appears when you first visit our website.

Section 8 – Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently.
Changes and clarifications will take effect immediately upon posting on the website.
If we make material changes to this policy, we will notify you here that it has been updated, so you are aware of what information we collect, how we use it, and under what circumstances we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so we may continue to sell products to you.

Contact

Webshop Name: Kingsvale Clothing
Address: 73 Watling St, City of London, London EC4M 9BJ, United Kingdom
Email: info@kingsvaleclothing.com
Phone: +44 7491 597692
Contact Form: Get in Touch

Customer Service Hours:
Mon–Fri: 09:00AM–18:00PM
Sa: 10:00AM-17:00PM
Su: closed

We aim to respond within 24 hours!